Onsite Support

Profesional Skills

VacServe (Pty) Ltd have a sales and technical team to assist in your specific application. Onsite assistance and support are as important as the correct vacuum pump for the job and for this reason our responsible staff undergoes constant training to ensure the latest updates and shared experiences.

Our Field Service considers all systems, pumps and components as well as various process-specific requirements of individual applications. We take into account the different life-cycles of wearing parts and carry out routine services as needed, all of which we plan around your requirements causing as little disruption to your production as possible.

System Health Checks

In addition, breakdown support, technical assistance, system health checks and many other options are available in order to keep your production as efficient as possible.

Service Technicians

Our Field Service enables you to get access to our network of service technicians' extensive experience gained through servicing thousands of vacuum pumps across all industry sectors.

Vacuum Specialists

We arrange a date for one of our vacuum specialists to visit you on site to review all relevant systems.

Analysis

During the visit, all system parameters will be analysed and documented in detail on the basis of customer-specific, key performance parameters. Some potential improvements may be identified and described as part of this process. Further potential for improvements will be determined during a subsequent analysis of the system parameters in comparison with other VacServe products that are in use.

ENQUIRY FORM

Complete the Enquiry Form below and one of our specialised consultants will contact you.

"*" indicates required fields

Full Name*
This field is for validation purposes and should be left unchanged.